American Express
 

American Express Contact Details

The most frequently used phone numbers are listed below for your easy reference.

Please select from the service sections below:

Card related Services

Name
Telephone, Fax & E-mail
Description 

Customer Service for Corporate Cardmembers

t. +31 (0)20 504 8700

f. +31 (0) 20 504 8001

This is the main servicing centre for
all Cardmember queries.

  • Lost, stolen or damaged Cards
  • Change of address details
  • Dispute charges
  • Balance enquiries
  • Cancelled Cards

Hours of operation:
Monday to Friday - 08.00 to 20.00

Corporate Service for Corporate Gold Cardmembers

t. + 31 (0) 20 200 8244

f. +31 (0) 20 504 8001

 

Customer Service for Programme Administrators

t. + 31 (0) 20 504 8999

f. + 31 (0) 20 504 8006

e.

 

New Card applications

t. + 31 (0) 20 504 8999

e.

For new Card applications

Corporate Credit Team

t. +31 (0) 20 504 8190

For payment related queries

Lost, stolen or damaged Cards after 6pm

t. +31 (0) 20 504 8666

 

Global Assist (24/7)

t. +31 (0) 20 504 8989

 

BTA Unit

t. + 31 (0) 20 504 8999

f. + 31 (0) 20 504 8006

e.

To be contacted for Business Travel Account related questions

Corporate Online Support Team

t. +31 (0) 20 203 6763

f. +44(0) 1273 684 454

e.

The Corporate Online Support Team provides assistance to Corporate Clients across Europe who are enrolled in @ Work.

Card Defence (Corporate Gold Card only)

t. +31 (0) 20 200 8244

 

 


 

Insurance related services

Name
Telephone
Description 

Global Assist (24 /7)

t. +31 (0) 20 504 8989

This is a 24-hour hotline that provides Cardmembers with valuable pre-trip information and worldwide assistance in a medical, legal or personal emergency.

Business Travel 
Inconvenience Insurance

t. +31 (0) 10 289 3500

All claims and correspondence relating to Business Travel Inconvenience  Insurance.

Business Travel 
Accident Insurance

t. +31 (0) 10 289 3500

All claims and correspondence relating to Business Travel Accident Insurance.

Business Travel Baggage and Personal Possessions Insurance

t. +31 (0) 20 574 0508

All claims and correspondence relating to Business Travel Baggage and Personal Possessions Insurance.

Car Rental- Theft and Damage Insurance (only for Corporate Gold Card)

 

t. +800-500 501 87

 All claims and correspondence relating to the Car Rental - Theft and Damage Insurance.

Business Trip Cancellation Insurance ( Corporate Gold Card only )

t. +31(0) 20 574 0508

All claims and correspondence relating to the Business Trip Cancellation Insurance

Medical Assistance and Expenses Insurance (Corporate Gold Card Only)

t. +800-500 501 87

All claims and correspondence relating to the Medical Assistance and Expenses Insurance

 

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